Returns & Cancellation Policy
If you wish to cancel andy Orders Prior to Dispatch, Please Contact MC Sports on 01756 791688 or Via the Website and We can organise the Refund and Cancellation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Any Personalised items (Personal Print & Embroidery such as Initials etc) may not be returned unless under special circumstances).
We can ship to virtually any address in the UK. Note that there are restrictions on some products, and some products cannot be shipped to some destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. There is also a 'Collect From Store' option available for local customers
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All orders from the teamwear and club shop sections will aimed to be dispatched within 14-18 working days from order, but can take longer in certain circumstances , due to the specialist nature of the products.
All Orders from Schoolwear we Aim to Ship between 10-12 working Days, but During the Summer Months this can Take longer, due to the business nature of the Season. Please Note Schools with Special Bespoke Items may not be in stock all year round, you will be notified after the order is placed by a member of staff as the to delivery times for Bespoke and Special Items.